Conversations That Connect Episode 2: Meeting the Moment: Innovation, Accountability, and the Future of Insurance

Stephanie Behnke sits down with Scott Stephenson, Hi Marley Board Member and former President, CEO, and Chairman of Verisk, to discuss fundamental shifts underway in the industry and how leaders can navigate them with clarity, accountability and purpose.

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New Research Details How Communication Behaviors Impact Insurance Carrier Claim Cycle Time and Customer Outcomes

Hi Marley's analysis of more than 380,000 claims messages reveals key interactions in claim conversations that reduce friction, accelerate resolution, and improve customer satisfaction.

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Conversations That Connect Episode 1: Curiosity Over Fear: Navigating AI in Insurance

In the debut episode, Jonathan Tushman, Hi Marley’s Chief AI Officer and CTO, joins host Stephanie Behnke to explore how AI is shaping the day-to-day work of claims professionals, what has surprised him most about this moment in technology, and the possibilities automation is creating for the future of insurance.

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Hi Marley and Verisk Team Up to Streamline Property Claims Communication

Hi Marley’s Workflow Assist™ with Verisk XactAnalysis® connects parties into a single conversation thread and leverages automation to help improve the property claims experience.

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Hi Marley’s Total Loss Assist Unveiled: Early Adopters Share Real-World Impact and Future Innovation

Ready to improve the total loss process? Join ACG's Chris Gerhardt, Indiana Farm Bureau's Jake Carr and Copart's Jeff Dunlap for a crucial, results-focused webinar.

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Hi Marley and Guidewire ClaimCenter in Action

See how Hi Marley and Guidewire ClaimCenter are unlocking real-time communication, automation, and ROI for entire claims organizations in just minutes.

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Transforming Claims with Responsible, AI-Powered Conversational FNOL™

See how Conversational FNOL transforms claims with automation, simplicity, and empathy. Join our demo and expert Q&A with the FNOL team!

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Accelerate Customer Satisfaction in Auto Total Loss Claims

Read our report to learn how carriers can streamline the total loss process, reduce costs and improve the customer experience.

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Conversations That Connect Episode 3: Partnerships, Data, and Transforming Claims Management

Technology alone is no longer a differentiator. Stephanie Behnke and Michael Anderson, Industry Advisory Lead, Claims at Guidewire, explore why the carriers pulling ahead are the ones that can orchestrate data, partners, and decisions across the claims ecosystem.

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AI Is Spreading Decision-Making, but Not Accountability

Hi Marley CTO and CAIO Jonathan Tushman joins other technology and governance leaders in exploring how organizations can navigate AI accountability, governance, and executive responsibility as AI moves into production.

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Hi Marley Integrations: Move Faster Without Heavy IT Lift

Hi Marley works with the claims systems you already have, so adjusters can start messaging policyholders right away—no major IT projects or system changes required.

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Find Your Fit: Why Tech Professionals Are Thriving at These 8 Growing Companies

Customer Success Manager Sara Kenney shares what drew her to Hi Marley, what she loves most about the culture, and her advice for standing out as a candidate.

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Proactively Reach Policyholders During the Moments That Matter

Research from over 380,000 claims conversations highlights how carriers can proactively support policyholders during the moments that matter to reduce friction and deliver faster, more lovable claims experiences.

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Take Hi Marley Anywhere with Hi Marley Connect and Mobile

Discover how Hi Marley Connect and the Mobile App help teams stay connected, simplify workflows, and deliver great customer service.

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